INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
Will I receive the same product as shown in the pictures?
Yes, we only use real product images to ensure what you see is what you get.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email or SMS.
What payment methods do you accept?
We accept bKash, Nagad, Rocket, and secure card payments.
How long does delivery take?
Delivery usually takes 2-5 working days depending on your location.
Can I return a product?
Yes, you can return eligible items within 3 days of delivery.
Do you deliver outside of Bangladesh?
Currently, we deliver only within Bangladesh.
What should I do if I receive a damaged item?
Please contact our support team within 24 hours with photos of the item.
INFORMATION ABOUT US